Privacy Policy

Today Pathological investigations play a major role in medical science and patient treatment. One Diagnostics started operations in 2016 with our first centre of excellence being inaugurated at Kolkata. Operating out of a state of the art facility, we aim at providing the best in class reports using barcoded and fully automated systems and offer one of the fastest turn around time.

One Diagnostics has established its presence in West Bengal, Assam, Bihar, Odisha, Jharkhand and Chattisgarh through over 250 collection points. By end of 2018 we aim at having around 1000 collection points with the addition of two more excellence centres.

Quality Policy

The One Diagnostics Privacy Policy briefly provides the way your information is collected and used by One Diagnostics through 1diagnostics.com. By accessing the services provided by. 1diagnostics.com you affirm to the collection and use of your personal information by 1diagnostics.com in the way it has been presented in this Privacy Policy. You are advised to read the policy carefully.

Information Collected from the Users We accumulate the following "personal information" about you online when you voluntarily provide it to us through our website : Salutation, First Name, Last Name, Age, Gender, Email Address, Billing and Collection Address, Phone Number, Zip/Postal Code.

Usage of your personal information is :

One Diagnostics does collect your personal information for a variety of regulatory and business purposes. These include, but are not limited to :

Provide results for the tests requested by you.

Respond to your request for service or assistance.

Age & Gender for reporting results accurately.

Provide, maintain and improve our services.

Safeguard social history as governed by existing law or policy.

Ensure adherence to legal and regulatory requirements for prevention and detection of frauds and crimes.

Evaluate our services and products and to conduct customer surveys.

Usage of email address & mobile number is for :

Registration affirmation and password reminder.

Inform any kind of alteration in the privacy policy or terms and condition.

Event based communicate such as order information, delivery information, etc.

Special offers, if any

We will not disclose any personal information to any third party, unless (I) it is necessary for providing services to or you have authorized us to do so, (ii) we are legally required to do so, i.e. in compliance of regulatory requirement or in accordance to the court order or other legal / quasi legal process, and / or (iii) it is necessary to do so in order to protect and defend the rights or property of this website. We does not have any responsibility for any personal information which is generally available to the public.

We may share or aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users. We take adequate steps to ensure that our third parties adopt reasonable level of security practices and procedures to ensure security of personal information.

Use and Disclose of your Report / information / data :

We may disclose your report to the physicians and other authorized health care professionals who need to access your laboratory report to treat you.

We may use your report with our billing department and may disclose it to insurance companies, hospitals, physicians or to third parties for payment purpose. Our employees are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information.

We may use or disclose your report in the course of activities necessary to support our health care operations, such as performing quality checks on our testing, for teaching purposes, or for developing normal reference ranges for tests that we perform.

We may disclose your reports to other companies or individuals who need your reports in order to provide specific services to us. These other entities, known as "business associates," must comply with the terms of a contract designed to ensure that they will maintain the privacy and security of the reports / data we provide to them or which they create on our behalf.

We may also share your personal information with Government agencies or other authorized law enforcement agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.

We may disclose your reports to Health Department or any other Govt. body or regulatory authority as and when required by them for collection, processing health information of the state / country.

To support our health care operations, such as performing quality checks on your testing, for teaching purposes, or for developing normal reference ranges for the tests we perform.

To respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

You agree that we may share your Personal Information with the following categories of activities with from time-to-time.

Advertisements

When you enter Personal Information on any form of an advertiser, such information is simultaneously collected by Website and the advertiser. The Personal Information is used by Website in accordance with the terms of this Privacy Policy and is used by the advertiser as per the advertiser's prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.

Website may also aggregate (gather up data across all accounts) Personal Information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.

Other Corporate Entities

The Company shares much of the data, including Personal Information about you, with its parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online needs and related services, throughout the world. To the extent that these entities have access to your Personal Information they will treat it at least as protectively as they treat information they obtain from their other users. The Company's parent, affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. The Company, its parent, affiliates, subsidiaries, its joint ventures, or any combination of such, will share some or all of your Personal Information with another business entity should we plan to, merge with, or be acquired by that business entity.

Posting to public areas of the website

Please remember that if you post any of your Personal Information in public areas of the Website such as in online forums or chat rooms, or in the Website's searchable database, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of Website.